Project Management Specialist (Customer & Product Support)
 
Aversan Inc. (www.aversan.com) is a reputable Engineering Company that provides expertise in Systems Integration and Software Testing for industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualified Project Management Specialist to work on leading edge technology products. The successful candidate for this full-time position will be a part of highly motivated and highly technical work environment that feeds off the collective energy of a team-oriented workplace.
 
Location: Lachine, Quebec
Schedule: Hybrid
 
DESCRIPTION – Our client is seeking a Project Management Specialist to join their team full-time. This position will work closely with the Business to proactively address customer billing problems before they become collections issues, primarily through proactive customer invoice negotiation and collections enablement. Working with the Business, the incumbent will ensure deadlines are met, work towards and achieve goals for Working Capital (WC) including Accounts Receivable (AR) and Accounts Payable (AP). This position is the primary contact interfacing between the Business and the Customer for the coordination of timely and accurate billing.

Responsibilities

• Participate in achievement of overall WC goal
• Establish and maintain effective working customer relationships both internal and external
• Actively lead the reduction of Unbilled AR
• Work the customer relationship to optimize monthly progress billings on projects. Lead the liaison between external customer and internal project managers to proactively manage the balance between accurate, timely billing and maximization of cash collections
• Work with Project Mangers to drive timely close out of projects and reduction of Unbilled Retention
• Manage release of payments (AP) to subcontractors in compliance with law
• Assist with the management and preservation of lien/bond rights in accordance with local mechanics lien laws to protect company’s right to payment
• Assist C2C team with the resolution of disputes where it pertains to billing issues
• Facilitate monthly Unbilled AR review/escalate billing issues including driving actions through maintaining action register
• Provide monthly and adHoc status updates for reporting purposes
• Perform project invoicing reconciliations where required
• Identify and escalate defined uncollectible accounts and mitigate AFDA risks
• Act as control point for business WC specific policies and processes
• Drive regular involvement of Business leaders in status of portfolio
• Act as a team member of the HBT Americas Working Capital Team
• Special Projects focusing on Clean up and/or Process Improvement as required. 

Basic Qualifications
 

• Associate's or Bachelor's degree or equivalent
• 5 years experience in finance, accounting or managing external customer relationships
• 5 years experience using Microsoft Excel and Word

Preferred Qualifications
 

• Bachelor's degree desired
• 5 -10 years' experience in Finance or Accounting function
• Knowledge in working with database applications (SAP preferred)
• Proficiency in Microsoft Excel, Word and PowerPoint
• Understanding of financial accounting basics
• Excellent communication skills both internally across distances and externally with customers
• Sound understanding of Working Capital concepts
• Understanding of construction industry standards. (ie: tiered structure, lien and bond laws, paid when paid, prompt payment laws)

Skills and Competencies
 

• Assertive
• Conscientious
• Customer-focused
• Strong negotiating skills
• Effective oral and written communication skills
• Ability to work in a complex business structure
• Ability to apply judgment in problem solving
• Ability to ask probing questions to obtain necessary information
• Ability to communicate effectively over distances
• Ability to develop strong partnership/team building relationships
• Time management, organization, and prioritization skills
• Process-oriented
• Proven record of meeting deadlines

About The Client

Our client is a Fortune 500 company that invents and manufactures technologies to address challenges in the fields of safety, security, and energy.

Aversan recruits top professional talent in the industry, providing quality software, hardware and systems engineering solutions for a variety of industries and applications. Upon reviewing each candidate's information, Aversan will only contact eligible individuals for the above-mentioned positions.